Help Understanding Your Consumer Disclosure


Shows when information was first reported to TransUnion and when it was last reviewed

Personal Information

Displays your Surname, Given Name(s), Middle Name, whether or not your Social Insurance Number is on file, and your birth date. (Please note: If a category is left blank, it means information associated with that category was not reported to TransUnion)


Lists all addresses on file (most-current listed first)


Displays any other names by which you have been referenced (reported to TransUnion)


Lists all places of employment on file (most-recent listed first)

Telephone Number(s)

Lists all telephone numbers on file

Closed for Cause

Lists all negative personal-banking information (such as abuse/automated banking machine, overdraft/account allowed negative balance, kiting, NSF/non-sufficient funds) reported by financial institutions you have used


Lists all accounts reported by institutions with which you have established a credit relationship; displays up to 24 months of payment-history details, if reported

Creditor Name

Displays the name of the institution lending the credit

Reported Date

Displays the date the information was reported

Last Payment Date

Displays the date the last payment was made


Displays the dollar amount owing and payment frequency

Payment History/Months

Displays the number of months the consumer has paid the amount owed (as-agreed or late)

Opened Date

Displays the date the account was reported opened

Posted Date

Displays the date the information was posted

Closed Date

Displays the date the account was reported closed

Charge-off Date

Displays the date the credit grantor reported the unpaid balance as a loss

Account Type

Type of account (R, I, O, M), as currently reported
R - Revolving    O - Open    I - Installment    M - Mortgage

First Delinquency Date

Displays the first default date reported on an account that hadn't returned to good standing

Balloon Payment Date

Displays the over-payment date reported


Displays the date of up to 24 months of payment history, if reported


Displays the current account balance owed


Displays the scheduled payment amount due

Past Due

Displays the payment amount that is overdue

Manner of Payment (MOP)

Displays the account rating value - refer to Payment Pattern

Payment Pattern

Displays a detailed payment-rating history dating back to a maximum of 24 months. Here are the rating values assigned to different types of payment histories:

0 - Too new to rate
1 - Paid account as agreed
2 - Overdue 30-59 days
3 - Overdue 60-89 days
4 - Overdue 90-119 days
5 - Overdue 120+
7 - Making payments under a debt repayment program
8 - Repossession
9 - Bad debt/collection/skip


Displays the payment terms, including the dollar amount owed and payment frequency

High Credit

Displays the highest-utilized amount owed

Balloon Payment

Displays the overpayment amount (i.e., a large, lump-sum payment scheduled at the end of a series of considerably smaller periodic payments)

Please note: a balloon payment may be included in the payment schedule for a loan, lease, or other payment stream

Charge-Off Amount

Displays the unpaid balance reported as a loss by credit grantor

Narrative #1 and Narrative #2

If reported, lists 2 letter narrative code(s) on the account to explain the account credit condition. Refer to Legend for definition of 2 letter code


Lists all the mortgages that have been reported by various institutions with which you have established a credit relationship. Displays up to 24 months of payment history details, if reported

Bankruptcy and Bankruptcy Proposal


  • Bankruptcies and proposals in bankruptcy on file (in compliance with provincial regulations)
  • Public-record information maintained on file
  • Insolvency reports from the Superintendent of Bankruptcy, including business bankruptcies and proposals

Details include: date reported, name and address of trustee, estate number, assets, liabilities and status with date

Please note:If you declare bankruptcy on more than one occasion, a record for each bankruptcy will remain on file fourteen (14) years from the discharge date of each bankruptcy.



  • Terminated judgments
  • Judgments that have been paid (i.e., orderly payment of debt)
  • Writs (court orders requiring specific actions)

For each listed item, displays case, court, plaintiff and amount due

Registered Item(s)

Lists any registered items that have been reported on your file


Lists any collections that have been reported on your file


Lists all remarks or comments (including consumer statements) added to your file.

Each comment listing shows the:

  • Date
  • Reason remark was added
  • Remark itself
Credit- Related Inquires

When you apply for credit, companies may request your consent to access your credit report to help them decide on your application. Each time they request your report for credit-related purposes, an inquiry is listed on your file. These inquiries will be disclosed to other companies viewing your credit file and may impact your credit score.

Non-Credit-Related Inquiries and Account-Review Inquiries

Companies perform non-credit-related and account-review inquiries for such things as:

  • Verifying your identity
  • Collecting on a debt
  • Employment or tenancy screening
  • Insurance underwriting
  • Fraud detection
  • Meeting regulatory requirements
  • Account renewals
  • Limit changes
  • Monitoring
  • Product or service offerings

TransUnion may use non-credit-related and account-review inquiries (without disclosing the details of such inquiries) to provide:

  • Fraud detection and monitoring
  • Identity verification
  • Alerts
  • Analytical services to our customers

Non-credit-related and account-review inquiries may be disclosed in order to deliver products you have requested through a direct-to-consumer reseller.

Investigation Request Form

Complete this form to dispute information on your credit file.